Terms of Service

1. Acceptance of terms

By creating an account or using the SignM8 platform operated by SignM8(“SignM8”, “we”, “us”), you agree to these Terms of Service (“Terms”). If you do not agree, do not use SignM8. These Terms are governed by the laws of Queensland, Australia.

2. Account registration

You must provide accurate and complete registration information and keep it up to date. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us immediately of any unauthorised access.

Accounts must be registered by a human — automated account creation is not permitted.

3. Free trial and billing

New accounts receive a 14-day free trial with full platform access. No credit card is required for the trial period. At the end of the trial, continued use requires a paid subscription.

Billing is per-active-screen per month (or per year if billed annually). Current pricing is available on our Pricing page. Prices are in AUD and exclude applicable taxes.

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. We do not provide refunds for partial periods.

4. Acceptable use

You must not use SignM8 to:

• Display content that is illegal, defamatory, obscene, or violates third-party intellectual property rights
• Transmit malware, viruses, or other harmful code
• Attempt to gain unauthorised access to any part of the platform or another user's account
• Overload, disrupt, or interfere with platform infrastructure
• Resell or sublicense access to the platform without our written consent

We reserve the right to suspend or terminate accounts that violate these terms without notice.

5. Your content

You retain ownership of the content you upload to SignM8 (images, videos, menu data, etc.). By uploading content, you grant us a limited licence to store, process, and display that content to your paired screens as directed by you.

You are solely responsible for ensuring your content does not infringe any laws or third-party rights. We do not review uploaded content proactively.

6. Service availability and SLA

We aim for high availability but do not guarantee uninterrupted access to SignM8. Planned maintenance will be communicated in advance where possible. We are not liable for service disruptions caused by factors outside our reasonable control (force majeure, third-party infrastructure failures, etc.).

Screen content delivery relies on internet connectivity at the screen location. We are not responsible for content display failures caused by local network outages.

7. Integrators

If you are an integrator managing customer tenants through SignM8, you are responsible for ensuring your customers comply with these Terms. You are also responsible for any actions taken using integrator impersonation features under your account.

8. Limitation of liability

To the maximum extent permitted by Australian law, SignM8's total liability to you for any claim arising from or relating to these Terms or the platform shall not exceed the amount paid by you to us in the 12 months preceding the claim.

We are not liable for any indirect, incidental, consequential, or punitive damages, including loss of profit, loss of data, or reputational damage.

9. Changes to these terms

We may update these Terms from time to time. We will notify you of material changes by email or in-app notice. Continued use of SignM8 after the effective date of changes constitutes acceptance.

10. Contact

For questions about these Terms, contact us at [email protected].